By using Leela's Kitchen, you acknowledge the practices described in this policy. If you have a privacy question or request, email leelaskitchen9@gmail.com.
1. Information we collect
Account and sign-in information
When you create an account or sign in with Google, we may receive your name, email address, profile image and a provider identifier. We use secure authentication tokens to keep you signed in; we do not receive your Google password.
Order and delivery information
We collect information needed to prepare and fulfil an order, such as selected items, contact details, delivery address, order notes, payment status and order history.
Location and device information
With your permission, the app may use location information for delivery, driver navigation and order tracking. We may also collect basic device, diagnostic and security information needed to operate and protect the service.
2. How we use information
- To create and secure your account and keep you signed in.
- To accept, prepare, deliver and support orders.
- To provide order updates, navigation and customer support.
- To prevent fraud, diagnose problems and improve reliability.
- To comply with applicable legal obligations.
3. When information is shared
We may share only what is necessary with delivery personnel, payment processors, hosting and communications providers, and professional advisers. Payment providers process payment credentials under their own policies; Leela's Kitchen does not store full card details. We may disclose information when required by law or to protect users and the service. We do not sell personal information.
4. Data retention and deletion
We retain information while your account is active and as needed for order records, fraud prevention, legal compliance and dispute resolution. To request account or personal-data deletion, email us from the address associated with your account. Some records may be retained when lawfully required.
5. Security
We use reasonable administrative and technical safeguards designed to protect personal information. No internet or storage system can be guaranteed completely secure, so please protect your device and account credentials.
6. Your choices
You may decline optional device permissions, sign out, or contact us to request access, correction or deletion of your personal information. Disabling location access may limit delivery or live-tracking features.
7. Children's privacy
Leela's Kitchen is not directed to children under 13, and we do not knowingly collect their personal information without appropriate consent.
8. Changes to this policy
We may update this policy as our service changes. The effective date above will be revised when material changes are published.
9. Contact
Leela's Kitchen, Visakhapatnam, Andhra Pradesh, India
leelaskitchen9@gmail.com